U Hold the Key – Sunderland – U Hold the Key – Sunderland


Crown Road
Low Southwick
Tyne and Wear


0800 389 43 19


This storage location does not give prices on its website.


U Hold the Key is a well-established letting and property management company based in Sunderland. As their name suggests, they hold the key to some of the finest properties in and around Sunderland. With their high-quality customer service and attention to detail, U Hold the Key has become a popular choice for both landlords and tenants.

The company’s primary aim is to help landlords maximise the potential of their properties by providing a range of services like property appraisal, advertising and marketing, tenant screening, rent collection, and maintenance management. The company works closely with landlords to ensure that their properties are well-maintained and attract the best tenants.

For tenants, U Hold the Key offers several options for finding the perfect rental property. Their user-friendly website allows tenants to search for properties based on their preferences, like location, budget, number of bedrooms, and other amenities. Moreover, the company has a team of dedicated property consultants who assist tenants in finding properties that fit their specific requirements.

One of the key strengths of U Hold the Key is their focus on customer satisfaction. They understand that landlords and tenants have different needs and expectations, and they strive to provide personalised services that are tailored to each client’s requirements. Their team of experienced professionals is always available to answer any questions and provide assistance whenever needed.

Overall, U Hold the Key is a reliable and trustworthy letting and property management company that has earned its reputation through years of delivering high-quality services. Whether you are a landlord in need of a dependable property management service or a tenant searching for your dream rental, U Hold the Key is the perfect choice for all your needs in Sunderland.

Good and bad things

Good Points:
1. Offers reliable self-storage solutions in Sunderland for a range of purposes such as domestic, commercial, and student storage.
2. Provides excellent customer service with friendly and helpful staff willing to assist in every step of the storage process.
3. Operates a secure facility with state-of-the-art security measures, including 24/7 CCTV surveillance and individual lockable units.
4. Offers a range of storage unit sizes to suit every requirement and budget, with flexible rental options, including short and long-term contracts.
5. Provides a user-friendly online platform for customers to book and manage their storage units conveniently.

Bad Points:
1. The location of the storage facility is a bit remote from the city center, making it inconvenient for some users.
2. The rates of the storage units may be higher compared to other self-storage providers in Sunderland.
3. It may get crowded during peak seasons, making it challenging to access the storage unit and causing delays or inconvenience.
4. Limited availability of add-on services like moving and packing materials may be a drawback for some users.
5. Booking and payment procedures may be complicated for some customers who are not tech-savvy.


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