Big Yellow Self Storage – Tolworth

Location

Address:
225 Hook Rise South
Surbiton
Surrey


KT6 7LD

Phone:
02089 741 888

Email:


Prices:
This storage location does not give prices on its website.

Description

Big Yellow Self Storage is a leading storage provider with fifteen years of industry expertise. The company understands that customers need storage for different reasons, which is why they offer a variety of storage units to meet varying needs. The Tolworth branch, located in Kingston Road, has become a popular choice for individuals and businesses in need of reliable, secure and affordable storage solutions.

At Big Yellow Self Storage – Tolworth, customers can choose from a range of storage unit sizes, from small lockers to large garages. The units are clean, climate-controlled and can be accessed 24/7. The site has computer-controlled entry and exit gates, CCTV monitoring, and burglar alarms, providing clients with peace of mind knowing their possessions are safe and secured.

The facility is easily accessible to anyone in the Tolworth area, with a convenient location close to the main road and public transportation. Customers can also drop off and pick up their goods using the complimentary trolleys and pallet trucks at the loading bays.

In addition to standard storage units, Big Yellow Self Storage – Tolworth offers additional services such as packaging materials and equipment rental, home and office removals, and mailbox services. The company’s staff is knowledgeable, helpful and friendly when it comes to helping clients with any storage needs.

Big Yellow Self Storage – Tolworth’s commitment to quality, security, and affordability is what sets it apart from other storage providers in the area. With flexible contracts, competitive pricing, and excellent customer service, it’s no wonder why Tolworth residents and businesses trust the company to protect and store their valuable possessions.

Good and bad things

Good points:

1. The facility offers a variety of unit sizes that cater to different storage needs.
2. Their Tolworth location offers ample parking spaces and loading areas, making it convenient for customers to access their storage unit.
3. Customers can access their units 24/7, giving them the flexibility to retrieve or add items to their storage as needed.
4. Big Yellow Self Storage – Tolworth provides a secure environment to store belongings, with CCTV surveillance and electronic gated access.
5. The staff are knowledgeable, friendly, and always willing to assist customers with any queries or concerns.

Bad points:

1. Some customers have reported issues with the cleanliness of their units, with the occasional sighting of pests such as rodents and insects.
2. The cost of storage can be high, especially for larger units, which may not be affordable for some customers.
3. The facility charges a non-refundable admin fee, which can be frustrating for those who are only looking for short-term storage solutions.
4. Some customers have experienced issues with the facility’s billing system, with unexpected charges and errors in billing statements.
5. The location of their Tolworth facility may not be convenient for every customer, especially those who live or work farther away from the area.

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