Big Yellow Self Storage – Guildford

Location

Description

Big Yellow Self Storage, located in Guildford, is a well-known and popular storage facility that caters to the needs of individuals, businesses, and students. They offer a wide range of storage solutions, from small lockers to large units, at competitive prices.

One of the standout features of Big Yellow Self Storage is their state-of-the-art security system. The facility is monitored 24/7 by CCTV and secure access codes are required to enter the building, ensuring that your belongings are safe and secure at all times.

The units themselves are clean, well-lit, and ventilated, providing a comfortable environment for your possessions. They are also conveniently available for rental on a flexible basis, from one week to several years, giving you the freedom to store your belongings for a length of time that suits you.

For businesses, Big Yellow Self Storage offers bespoke storage solutions, including pallet storage, document storage, and distribution facilities. They also offer various services, such as forklift truck hire, postal services, and a shredding service, making it easy for businesses to store their goods and conduct their operations in one central location.

For students, Big Yellow Self Storage is a great solution for storing their belongings during term breaks, as the facility is located close to the University of Surrey and the town center. They offer discounted rates and free van hire, making the process of moving and storing belongings hassle-free.

Overall, Big Yellow Self Storage in Guildford is an excellent choice for anyone in need of secure and flexible storage solutions, whether you are an individual, business, or student. With their outstanding reputation for safety and exceptional customer service, they are one of the best storage facilities in the area.

Good and bad things

Good points:
1. Convenient location in the heart of Guildford, with easy access from major roads.
2. Wide range of storage unit sizes available to suit different needs and budgets.
3. Affordable prices with no hidden charges or fees.
4. High-security storage facilities with CCTV surveillance, intruder alarms, and 24-hour access.
5. Friendly and knowledgeable staff available to offer support and assistance at all times.
6. Flexible rental agreements with no minimum contract period or notice requirements.
7. Clean and well-maintained storage units with climate control option available.
8. Convenient payment methods, including online payment, direct debit, and card payment.
9. Extended opening hours, including weekends and bank holidays.
10. Free use of trolleys and loading equipment to make moving in and out of storage units easier.

Bad points:
1. Limited parking spaces for customers, which can be problematic during busy periods.
2. Some units might be located on the upper floors, which can be quite challenging to access with large or heavy items.
3. The process of renting a unit might be confusing for first-time customers, who may need more guidance from staff.
4. The company may increase the rental rates without prior notice, which can be frustrating for some customers.
5. If customers fail to pay their rent on time, they risk losing their storage units and the contents inside.
6. The company may charge fees for certain services, such as late payment fees or unit cleaning fees.
7. Some customers might find the storage units slightly smaller than advertised or expected, leading to inconvenience.
8. The limited access to some units might make it difficult to use them for certain purposes, such as storing vehicles or large items.
9. Some customers have reported instances of items being damaged or missing from their storage units, although the company does have insurance policies in place.
10. The lack of adequate ventilation in some units can lead to moisture build-up and possible damage to stored items over time.

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