U Hold The Key – Birtley – Birtley


Penshaw Way
Portobello Road Industrial Estate
County Durham


0800 389 43 19


This storage location does not give prices on its website.


U Hold The Key is a self-storage facility located in Birtley, in the county of Tyne and Wear, England. It is situated on Tundry Way, just off the A1 motorway, which makes it easily accessible from other major cities and towns in the region, including Newcastle, Gateshead, Durham, and Sunderland.

The facility offers a wide range of storage solutions for both personal and business use, including units of various sizes, from small lockers to large rooms, with flexible rental agreements, starting from as little as one week. Customers can store anything from furniture, household goods, and clothing to documents, equipment, and stock.

One of the key advantages of U Hold The Key is its security features. The facility is equipped with state-of-the-art CCTV cameras, perimeter fencing, and electronic access control systems, which ensure that only authorized personnel can enter the premises. Moreover, each unit is individually locked and can only be accessed by the customer or their authorized representative, which guarantees the privacy and safety of their belongings.

Another benefit of U Hold The Key is its affordability. The company offers competitive rates and discounts for long-term rentals and prepayments. Customers can also take advantage of the facility’s free usage of trolleys, pallet trucks and the onsite forklift truck and loading bay makes it convenient for loading and offloading their items.

In conclusion, U Hold The Key is a reliable and cost-effective storage solution for anyone who needs extra space for their belongings, whether it’s due to moving, downsizing, renovating, or expanding their business. Its location, security, and affordability make it a top choice for residents and entrepreneurs in Birtley and its surrounding areas.

Good and bad things

Good points:

1. U Hold The Key in Birtley offers a range of affordable and secure self-storage solutions to meet the diverse needs of customers.

2. The facility is equipped with modern security measures, including CCTV cameras, access control systems, and individual alarm units for each storage unit.

3. Customers have 24/7 access to their storage units, making it easy to retrieve or deposit items at any time.

4. U Hold The Key offers flexible rental terms, ranging from a week to a year or more, allowing customers to choose the best option that suits their specific needs.

5. The staff at U Hold The Key are friendly and helpful, providing excellent customer service and assistance with any storage-related queries.

Bad points:

1. The facility at U Hold The Key in Birtley is not very large, which means that there may be limited availability of storage units during peak periods.

2. Although the access control system is reliable, some customers may find the extra layer of security inconvenient if they need to access their storage unit frequently.

3. U Hold The Key does not offer climate-controlled storage units, which may be a drawback for customers who need to store temperature-sensitive items.

4. There have been some complaints about the cleanliness of the storage units, with some customers reporting that they found dust or cobwebs inside.

5. The prices at U Hold The Key are slightly higher compared to some other self-storage facilities in the area, which may be a concern for customers on a tight budget.


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