Simply Storage Ltd – New Malden

Location

Description

Simply Storage Ltd is a self-storage company in New Malden, London that offers secure, clean, and convenient storage solutions to both commercial and residential customers. The storage facility is located in a prime location in New Malden, offering easy access to customers from the surrounding areas.

The company offers a wide range of storage unit sizes, from small lockers to large units, thus catering to the varied storage requirements of its customers. The storage units are equipped with advanced security features, including 24/7 surveillance cameras and individual unit alarms, ensuring the safety of the stored items. Additionally, the facility is climate-controlled, keeping the stored items in optimal condition regardless of the season.

As a customer-oriented company, Simply Storage Ltd offers a wide range of additional services to ensure customer satisfaction. For instance, they provide packing materials such as boxes, tape, and bubble wrap, ensuring that customers have access to everything they need to pack their items securely. Additionally, the company offers free access to trolleys and loading bays, making the process of loading and unloading items into storage units more comfortable and safer.

The pricing of the storage units is reasonable and competitive, with flexible payment options designed to meet the budgetary constraints of both individuals and businesses. The company offers a range of discounts, especially for long-term storage rental contracts, and there are no hidden charges or fees. This transparent pricing system helps the customer to budget more effectively.

Overall, Simply Storage Ltd is a reliable and trustworthy storage company in New Malden. With its state-of-the-art storage facility and customer-oriented approach, customers can rest assured that their belongings are in safe hands.

Good and bad things

Good points:

1. Simply Storage Ltd is a well-established company with more than 10 years of experience in the storage business.

2. The company offers a wide range of storage solutions to meet the needs of different customers, including personal, business, and student storage.

3. The facility is conveniently located in New Malden, with easy access from major roads and public transportation.

4. Simply Storage offers flexible lease terms and affordable prices, making it a cost-effective solution for customers who need short-term or long-term storage.

5. The facility is clean, well-maintained, and equipped with state-of-the-art security systems to ensure the safety and security of customers’ belongings.

6. The staff are friendly and knowledgeable, and always willing to assist customers with their storage needs.

Bad points:

1. Some customers have reported issues with billing and payment, and have found the invoicing and payment process to be unclear or confusing.

2. While the facility is located close to major transportation routes, it may be difficult to access for customers who do not own a car or do not live in the New Malden area.

3. Some customers have reported issues with the size of the storage units, with some feeling that the units are too small or that they are not able to store everything they need to.

4. While the facility is secure, some customers have reported feeling uncomfortable or unsafe when visiting the facility after hours or when there are few staff on site.

5. There have been reports of occasional problems with pests (such as rodents) in some of the storage units. However, these issues have been rare and are typically addressed quickly by the staff.

Comments

1. 
   Matt S says:
   5

   I have used one of the bigger companies before, these guys easily equal the bigger rivals, friendly and helpful with great prices.